Halo Acute Response Team (HART) are a team of specially trained Paramedic Practitioners who provide Urgent Care in the community. Our HART See & Treat service is available for anyone over the age of 2. We are open 08:00 – 20:00, 7 days a week and we can attend your home, work or care home. Our Paramedic Practitioners will attend and provide a comprehensive, rapid assessment, diagnostics, bloods and if needed we can initiate treatment.
Fast, effective and responsive Urgent Care where you need us.
We Are Bringing Healthcare to You
Using cutting edge technology, we are a digital, paperless service including electronic prescriptions available at the point of care.
How our See & Treat Service Works
Yes, Halo Medical Group is a Care Quality Commission (CQC) registered provider, ensuring we adhere to strict regulatory standards for all our services
To book any of our services, you can contact us via phone at 01256 533021 or email at ops@halomedicalservice.com. For more information, visit our Contact Us page.
Yes, certain conditions require immediate attention at an A&E department or emergency services. These include:
- Severe chest pain or suspected heart attack
- Severe breathing difficulties
- Signs of stroke
- Major trauma or severe injuries
- Unconsciousness or prolonged seizures
For a detailed list of conditions not suitable for URGENTCARE+, please refer to our See & Treat page.
Our paramedic practitioners can assess and treat various conditions, including:
- Abdominal and back pain
- Allergic reactions
- Asthma
- Minor burns
- Cuts and grazes
- Infections (e.g., urinary tract infections)
- Flu and dehydration
- Sprains and fractures
For a comprehensive list of treatable conditions, please visit our See & Treat page.
The URGENTCARE+ service is available to individuals over the age of 2 who require prompt medical attention for non-life-threatening conditions. Our paramedic practitioners provide care at your home, workplace, or care facility.
Halo Medical Group has 3 core service divisions:
- Ambulance Services: Medical repatriations and patient transport services.
- Event Medical Cover: Medical support for events, including film and TV productions.
- URGENTCARE+: Paramedic-led urgent care services delivered at your location.
Our Urgent Care at home see and treat service is available to any patients over 2 years old.
Here are examples of the conditions that we attend and services we can offer:
- Abdominal Pain / Back Pain
- Allergic Reactions
- Asthma
- Bites
- Blood Tests (instant lab standard testing or collection and same-day results*)
- Burns
- Chest Pains (excluding suspected heart attacks)
- COPD
- Covid
- Cuts & Grazes
- Diabetic Problems
- Dizziness
- Falls
- Faints
- Flu / Dehydration including repeated vomiting
- Infections (including Urine/Bladder Infections)
- Minor Illnesses
- Prescriptions (including delivery of medications)
- Rashes
- Referral for MRI, CT Scan, or X-ray
- Referral to Specialists (Private Self-pay or private medical insurance)
- Shortness of Breath
- Sprains & Fractures
- Transport to an NHS Hospital
- Urgent Admission to Private Hospital
- Vomiting
These conditions require immediate attention at an A&E department or emergency services. Always call 999 for life-threatening situations:
- Chest Pain or Suspected Heart Attack – Patients with severe chest pain or symptoms of a heart attack should go to A&E or call 999.
- Severe Breathing Difficulties – Severe shortness of breath or suspected respiratory failure.
- Stroke or Symptoms of Stroke – Any signs of a stroke (e.g., slurred speech, facial drooping, or weakness in limbs).
- Major Trauma or Severe Injuries – Including deep wounds, severe head injuries, or large burns.
- Unconsciousness or Seizures – Especially prolonged seizures or sudden loss of consciousness.
- Severe Abdominal Pain – Potentially indicating a surgical emergency (e.g., appendicitis).
- Severe Allergic Reactions (Anaphylaxis) – Including breathing difficulties and swelling.
- Pregnancy-Related Emergencies – Including severe abdominal pain, heavy bleeding, or reduced fetal movement.
- Suspected Broken Bones in Certain Areas – Including hips, pelvis, or spine, or open fractures.
- Severe Mental Health Crises – Including suicidal thoughts, psychosis, or immediate risk to self or others.
- Severe Bleeding – That cannot be stopped or controlled.
- Poisoning or Drug Overdose – Including suspected accidental or intentional overdoses.
- Children Under the Age of 2
Exclusion Criteria for our Urgent Care See & Treat Service
This is not an emergency service, if you are experiencing a medical emergency you should call 999.
- Patients under 2 years old
- Pregnancy-related conditions
- Major fractures and/or dislocations
- Major burns
- High-risk cardiac conditions
- Major trauma
- Neck injuries
- Severe head injuries
- Strokes
- Mental health conditions
