Patient Transport Services

Professional Patient Transport Services in Hampshire – Based in Basingstoke

When you or a loved one requires safe, reliable, and professional patient transport in Hampshire, choosing a trusted local provider makes all the difference. At Halo Group, based in Basingstoke, we offer high-quality non-emergency patient transport services across Hampshire and the surrounding areas. Whether you need transport to a hospital, clinic, care facility, or home, our experienced medical team is here to ensure every journey is comfortable, supported, and stress-free.

This article explains who our patient transport services are for, what we offer, and why residents, healthcare providers, and organisations across Hampshire rely on us to deliver consistent, clinically led care.

What Is Patient Transport?

Patient transport refers to the movement of individuals who are medically stable but require assistance travelling due to mobility issues, medical conditions, or clinical needs. While emergency services such as ambulances are reserved for life-threatening situations, non-emergency patient transport provides a safe and supported alternative for those who still require oversight, assistance, or specialised vehicles.

At Halo Group, we offer both standard patient transport and enhanced medical transport for more complex needs. Our service bridges the gap between clinical care and logistical support, allowing patients to attend important appointments, return home from hospital, or transfer between facilities with full medical oversight if required.

Based in Basingstoke, Serving All of Hampshire

Our base in Basingstoke places us in a central and strategic location to provide rapid and efficient patient transport throughout Hampshire, including:

• Basingstoke
• Winchester
• Andover
• Alton
• Farnborough
• Aldershot
• Eastleigh
• Southampton
• Portsmouth
• Petersfield
• New Forest area

We also provide longer-distance transport to and from destinations beyond Hampshire, including London, the South East, the Midlands, and other UK regions. Whether you need a short local journey or a full-day transfer to a specialist facility, we are equipped to help.

Who Can Use Our Patient Transport Service?

Our service is suitable for a wide range of individuals, including:

• Elderly patients needing assistance with mobility, transfers, or clinical supervision
• Individuals with long-term health conditions such as Parkinson’s, stroke recovery, or heart disease
• Patients with disabilities who require adapted vehicles and trained support staff
• Post-operative patients returning home after surgery
• Care home residents attending hospital appointments or relocating
• Palliative care patients travelling with dignity and compassion
• People with mental health needs, including those requiring calm, discreet transport

We also work in partnership with NHS trusts, private hospitals, GP surgeries, hospices, and care homes across Hampshire and beyond, offering a professional extension to clinical teams that require reliable patient logistics.

Our Vehicles and Clinical Team

Our modern, fully equipped fleet of patient transport vehicles includes wheelchair-accessible ambulances, stretcher-capable units, and vehicles suitable for bariatric patients or those requiring enhanced medical care.

Each vehicle is maintained to the highest standards of hygiene and safety and is fitted with:

• Oxygen and basic medical monitoring equipment
• Wheelchair ramps or lifts
• Comfortable seating and space for carers or family members
• Air conditioning and climate control
• Discreet, unmarked exteriors (on request)

Our clinical teams include paramedics, and emergency care assistants with extensive experience in pre-hospital care, transfer management, and patient safety. All staff are trained in manual handling, safeguarding, infection control, and advanced first aid.

We also ensure that every member of the team is fully DBS-checked, CQC-compliant, and trained to support patients with empathy, professionalism, and discretion.

Why Choose Halo Group for Patient Transport in Hampshire?

As a locally based provider in Basingstoke, we offer several key advantages for those seeking patient transport in Hampshire:

1. Local knowledge and rapid response

Our familiarity with the road networks, healthcare facilities, and local geography enables us to respond efficiently and plan the most effective routes across Hampshire.

2. Flexible booking and 24/7 availability

We operate 24 hours a day, 7 days a week. Whether you need same-day transport, a scheduled booking, or out-of-hours assistance, we are ready to help.

3. Clinical oversight and enhanced support

For patients with medical needs, we offer enhanced services such as oxygen therapy, medication administration, and vital signs monitoring. Each journey is risk-assessed and managed with clinical input.

4. Compassionate, patient-focused care

We understand that transport can be stressful, especially for vulnerable individuals. Our team takes the time to provide reassurance, clear communication, and person-centred support throughout the journey.

5. Transparent pricing and service agreements

Whether you are a private individual, a care home, or a healthcare provider, we offer fair, transparent pricing and clear service agreements tailored to your needs.

Specialist Transport Services Available

In addition to routine patient transport, we also offer:

• Palliative and end-of-life transport with sensitivity and dignity
• Mental health transfers with experienced staff trained in de-escalation and supportive care
• Hospital discharge and step-down transfers
• Long-distance transport to specialist centres across the UK
• Event standby and on-site medical services

We work closely with NHS discharge teams, private hospitals, case managers, and families to ensure smooth transitions and minimal disruption to patient care plans.

Booking and Enquiries

If you or a loved one requires professional, safe, and compassionate patient transport in Hampshire, contact Halo Group today. Our Basingstoke-based team is available 24/7 to answer queries, discuss your requirements, and arrange a tailored transport plan.

Call us on: 01256533021

Email: ops@halomedicalservice.com

We are proud to support the people of Hampshire with professional patient transport services that prioritise safety, dignity, and care, every mile of the journey.