Medical Repatriation from Heathrow Airport: Safe Transfers for International Arrivals

Returning home with expert medical support

When a loved one becomes unwell or injured abroad, the journey home can feel overwhelming. Heathrow Airport, one of the busiest in the world, is often the arrival point for patients returning to the UK. At Halo Medical Group, we specialise in paramedic-led, CQC-registered medical repatriation, ensuring a safe and seamless transfer from aircraft to hospital or home.

We’re here to take care of every step — so families can focus on what matters most.

Why Heathrow is key for medical repatriation

With flights arriving from over 200 destinations, Heathrow is the UK’s primary hub for long-haul international travel. It’s also the airport most frequently used for patients arriving from:

• North America
• Asia
• The Middle East
• Africa

Its direct connections mean we can arrange road ambulance transfers to anywhere in England, Wales, or Scotland within hours of landing.

From plane to hospital, without delay

Our service starts before the aircraft lands. We liaise with:

• Airline medical staff and cabin crew
• Heathrow Airport’s medical teams
• Border Force and customs, if necessary

As soon as the patient disembarks, our fully equipped ambulance and clinical crew are ready airside or at the terminal door. Depending on the patient’s needs, we provide:

• Stretcher or wheelchair transfers
• Continuous vital sign monitoring
• Oxygen therapy or IV support
• Advanced life support for critical cases

Local hospital connections

Being based near Heathrow means we know the quickest routes to nearby hospitals, including:

• Hillingdon Hospital
• Chelsea and Westminster Hospital
• St Mary’s Hospital, Paddington
• Private facilities such as The Wellington Hospital and The Harley Street Clinic

For patients travelling on to other parts of the UK, we coordinate with receiving hospitals in advance to ensure a smooth handover.

Paramedic-led, CQC-registered

We are HCPC-registered paramedics, operating under CQC registration. This means our vehicles, equipment, training, and patient safety processes are independently inspected and meet strict national standards. Every patient is assessed by a clinician before departure, and every transfer is overseen by experienced medical staff.

Case example

A recent case involved a patient returning from Dubai after emergency surgery. On arrival at Heathrow, our team was positioned airside with a critical care paramedic. We monitored the patient throughout the road transfer to a London cardiac unit, ensuring they remained stable and comfortable.

Booking a Heathrow medical repatriation

We’re available 24/7 to handle urgent and planned repatriations. With a single phone call, we can:

1. Gather the patient’s details and clinical needs
2. Liaise with airlines, airports, and hospitals
3. Arrange a fully equipped ambulance and medical crew
4. Ensure a safe handover to ongoing care